Responsible Gaming
Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. Never gamble with money you cannot afford to lose, and never chase losses. If gambling stops being fun, it is time to take a break and seek help.
Age Verification
You must be 18 years or older (or the legal gambling age in your province or territory) to gamble online. We encourage all players to verify their age and identity before participating. Underage gambling is illegal and harmful. Parents and guardians should use parental control software to block access to gambling sites on shared devices.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Ask yourself if you have experienced any of the following:
- Chasing losses (betting more to try to win back money you lost)
- Hiding gambling activity from family or friends
- Lying about time or money spent gambling
- Borrowing money or selling possessions to gamble
- Neglecting work, school, or family responsibilities because of gambling
- Feeling restless or irritable when trying to cut down or stop
- Using gambling as an escape from stress, anxiety, or depression
- Gambling until your last dollar is gone
If you recognize several of these signs in yourself or someone you care about, please seek support. Problem gambling is treatable, and help is available.
Self-Help Tools
Most reputable online casinos offer tools to help you stay in control. Use them to set boundaries before you start playing:
- Deposit Limits: Set a maximum amount you can deposit daily, weekly, or monthly.
- Loss Limits: Cap how much you can lose in a given period.
- Reality Checks: Receive pop-up reminders showing how long you have been playing and how much you have spent.
- Session Time Limits: Automatically log out after a set duration.
- Self-Exclusion: Block yourself from gambling for a chosen period (months or years). Use the casino’s self-exclusion feature or national programs like self-exclusion schemes where available.
- Cooling-Off Periods: Take a short break (24 hours to several weeks) without permanently closing your account.
Support Organizations
If gambling is causing you or someone you love distress, reach out to a professional support service. These organizations offer free, confidential help:
- Canada (National): Responsible Gambling Council — www.responsiblegambling.org
- UK: GamCare — www.gamcare.org.uk
- UK: GamStop (self-exclusion) — www.gamstop.co.uk
- Australia: Gambling Help Online — www.gamblinghelponline.org.au
- United States: National Council on Problem Gambling — www.ncpgambling.org
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
- Other countries: Please contact your national or regional gambling support organization. Many offer 24/7 helplines and online chat.
Need Help Now?
If you or someone you know is struggling with problem gambling, do not wait. Reach out to a support service listed above, talk to a trusted friend or family member, or contact a healthcare professional. Help is confidential, non-judgmental, and often free of charge. Taking the first step is a sign of strength.